FAQs

How do I power on my Smartwatch?

Make sure the smartwatch is charged before trying to power it on. Press and hold down the middle pusher button for at least three seconds. The smartwatch will also power on when connected to the charger.

How do I get the latest watch faces?

Make sure you’re connected to Wi-fi in the Connectivity menu of your watch’s Settings.

Press the middle button, then open the Play Store.
Scroll down and select My Apps from the menu.
Make sure the brand app is up-to-date. You will have all available watch faces once the latest version is downloaded.

How do I change the data points on my watch face?

To change the information featured on your watch face, press and hold to access the customization settings. Tap the data point you want to change, then select what information you want to view from the list of options. Press the middle button to go back to the main watch face after you’ve set the option you want.

How do I use Theater mode?

You can use Theater mode to temporarily turn off your watch’s screen. This prevents any vibrations or visual notifications from coming through.

Swipe down from the top of your screen.
Tap the watch icon to enable theater mode.
Press the middle button to turn screen back on.

How do I change my watch face?

Press and hold the current dial to access the watch face menu. Scroll through the options and select the watch face you want by tapping it.

How do I charge my eco-drive watch?

Your new Eco-Drive timepiece is specially powered by proprietary ECO-DRIVE TECHNOLOGY, which converts any source of light (natural and artificial) into usable energy. The harnessed energy is then stored in a special power reserve to keep your timepiece charged and running properly.

If you wear your new Citizen Eco-Drive timepiece on a regular basis, recharging will be virtually automatic as regular exposure to light will keep your power reserve unending. Recharge times will vary based on your timepiece and the type of light utilized; direct sunlight is the fastest, most efficient light source for recharging.

General charging requirements for basic analog Eco-Drive timepieces:

Outdoors on a sunny day (100,000 illuminance/lux): 2 minutes for 1 day use; 11 hours to full charge
Outdoors on a cloudy day (10,000 illuminance/lux): 12 minutes for 1 day use; 40 hours to full charge
At a distance of 8 inches under a 30W fluorescent light (3,000 illuminance/lux): 40 minutes for 1 day use; 130 hours to full charge

When fully charged, your Eco-Drive will continue running - even in total darkness - for at least six (6) months.

If you plan to store your Citizen Eco-Drive in the dark, you should do this for no more than six (6) months. After this extended period of time, you should ensure that your timepiece is exposed to bright light for the full recharge period as outlined above.

https://support.citizenwatch.com/